Frequently Asked Questions

Most schools go live within 48 hours. Our dedicated onboarding team handles student roster imports, bus route mapping, and driver orientation.

No proprietary hardware required! The driver app runs directly on standard Android or iOS smartphones. We can also integrate with pre-existing hardwired telematics devices upon request.

Yes, we provide robust REST APIs and automated CSV sync compatible with all major student information systems.

No, never. The parents app is completely free for families and students. The subscription fee is covered by the participating school as part of its student care and safety services.

The parents and driver apps run natively on iOS and Android smartphones. The school management dashboard is 100% cloud-based and accessible from any modern web browser (Chrome, Safari, Firefox, Edge) on desktop or tablet without installing any software.

Yes! On our School Network plan, we provide full white-label customization with your school name, crest, and primary colors on the App Store and Google Play.

The driver app features an offline caching engine. It logs passenger check-ins and stop timestamps locally and automatically syncs them as soon as mobile connectivity is restored. Parents are also alerted if a bus temporarily loses signal.

The app is engineered for minimal resource usage: consuming less than 30MB of data monthly with smart GPS duty cycling that activates only during active trips.

Safety and data privacy are our highest priorities. All student coordinates and personal information are encrypted using bank-grade protocols. A parent can only view the specific bus and trip assigned to their registered child after verification by the school administration.

All production data is hosted in high-security, locally certified data centers adhering to national cybersecurity and student privacy mandates.